Last updated: August 2026
Acceptance of Terms
By accessing and using the prime-wolf website and services, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any part of these terms, you should not use our website or services.
Description of Services
prime-wolf provides pet grooming, care, and related services in Glasgow and surrounding areas. Our services include but are not limited to grooming sessions, home visits, and specialised pet care packages as described on our website.
Booking and Appointments
Booking requests submitted through our website are subject to availability and confirmation. A booking is not confirmed until you receive written confirmation from us. We reserve the right to refuse service at our discretion.
Cancellations must be made at least 24 hours before your scheduled appointment. Late cancellations or no-shows may be subject to a cancellation fee.
Pricing and Payment
Prices for our services are displayed on our website and are subject to change without notice. All prices are in British Pounds (GBP). Payment is due at the time of service unless otherwise agreed in writing.
Pet Owner Responsibilities
By using our services, you confirm that:
- You are the legal owner or authorised carer of the pet
- Your pet is current on required vaccinations
- You have disclosed any health conditions, behavioural issues, or allergies
- Your pet is free from contagious diseases or parasites
Health and Safety
We reserve the right to refuse service to any pet that appears ill, aggressive, or poses a risk to our staff. If we observe any health concerns during a service, we will inform you and may recommend veterinary consultation.
Our services are not a substitute for veterinary care. We do not diagnose or treat medical conditions.
Liability
While we take every precaution to ensure the safety and wellbeing of pets in our care, you acknowledge that grooming involves inherent risks. prime-wolf shall not be liable for any injuries, illness, or other harm except where caused by our negligence.
Our liability is limited to the cost of the service provided. We are not liable for indirect, consequential, or incidental damages.
Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of prime-wolf or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.
Website Use
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website. Prohibited conduct includes:
- Attempting to gain unauthorised access to our systems
- Transmitting harmful code or malware
- Using automated systems to access the website without permission
- Misrepresenting your identity or affiliation
Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience only. We do not endorse or assume responsibility for the content or practices of linked websites.
Modifications
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the modified terms.
Termination
We may terminate or suspend your access to our website and services at any time, without prior notice, for conduct that we believe violates these Terms of Use or is harmful to other users, us, or third parties.
Governing Law
These Terms of Use are governed by the laws of Scotland and the United Kingdom. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the Scottish courts.
Severability
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Contact Information
For questions about these Terms of Use, please contact us at:
prime-wolf
145 Sauchiehall Street
Glasgow G2 3EW
United Kingdom
Email: [email protected]